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Shipping policy

At 1Karat – Paper Gold Jewellery, we strive to deliver your favourite pieces safely and on time. Please read our shipping policy below for complete details.


Order Processing Time

  • All orders are processed within 1–3 business days after order confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • Once your order is shipped, you will receive a confirmation message with tracking details.


Shipping Timeline

  • Domestic Shipping (India):
    Orders are usually delivered within 5–8 business days, depending on your location.

  • Delivery timelines may vary due to courier partner delays, weather conditions, or unforeseen circumstances.


Shipping Charges

  • Shipping charges (if applicable) will be clearly mentioned at checkout before you complete your purchase.

  • Any promotional free-shipping offers will be automatically applied at checkout.


Delivery Partners

We work with trusted courier partners to ensure your jewellery reaches you securely and in perfect condition.


Address & Delivery Responsibility

  • Please ensure that the shipping address and contact details provided at checkout are accurate.

  • 1Karat – Paper Gold Jewellery is not responsible for delays or non-delivery caused due to incorrect or incomplete address details.

  • If a package is returned to us due to failed delivery attempts, reshipping charges may apply.


Order Tracking

Once your order is shipped, tracking information will be shared via WhatsApp or email so you can monitor your delivery.


Damaged or Missing Packages

If your order arrives damaged or appears tampered with, please contact us within 24 hours of delivery with clear photos and your order details so we can assist you promptly.


Contact Us

For any shipping-related queries, feel free to reach out to us:

📞 Call / WhatsApp: 9927464696
📧 Email: Papergoldjewellery@gmail.com

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